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Private Policy
1. Personal Information Manager
A. The Personal Information Manager is responsible for protecting customer’s personal information and preventing unauthorized disclosure thereof, helps customers in using our services safely, and takes responsibility in the event of any accident arising from breach of any announcement made to customers relating to personal information protection.
B. The Personal Information Manager is not responsible for damage or loss of information due to unexpected accidents caused by hacking or other inherent risks of the network that may occur despite technical safeguards and is not responsible for any dispute arising from the members’ posts.
2. Consent to Collection of Personal Information
When subscribing for membership to our services, you are asked to press the "Continue, Confirms your input” button, in consent to our Terms and Conditions. You can check our Policy on "Policy” page. By clicking the "Continue” button, you are deemed to have consented to our collection of your personal information.
3. Purpose and Use of Personal Information Collection
A. We collect personal information to verify the identity of our customers and confirm his or her intent to use our services to provide optimal custom-designed services to the customer. We collect the minimum information necessary for customers to order, pay, and deliver goods and services and for us to provide other services to the customers.
B. We do not use the personal information for any purpose other than that set forth herein and do not disclose such information to any third party without the consent of the member.
C. We collect and use personal information for the following purposes:
1) Name, password: to verify a member’s identity for use of our services.
2) E-mail and telephone number: to facilitate transactions among members; confirm intent; handle complaints; give updates and announce news.
3) Delivery information: to verify address for delivery of products, free gifts and bill for payment.
4) Settlement information: to provide settlement services
5) Others: Information necessary for the provision of personalized services.
4. Method and Item of Personal Information Collected
A. At initial subscription, we collect minimum information necessary to facilitate the provision of services. We may additionally collect information for payment settlement, delivery and refund in the course of your using our services.
1) Personal information collected at subscription:
- Required items: name, ID, password, e-mail address, and telephone number.
- Optional items: mobile phone number and address
2) Personal information collected additionally:
- Settlement information: credit card and bank account information, etc.
- Delivery information: name of recipient, address and contact information
- Refund information: bank account information, etc.
B. We collect members’ personal information only after receiving their consent, and we do not collect information on race, origin, legal domicile, religion, political disposition, criminal records, health condition and other information likely to infringe on the basic rights of members, unless upon the consent of the relevant member or required by law.
5. Access to and Correction of Personal Information
A. A member can any time access or correct his/her registered personal information
B. To access and correct personal information, a member can log in to our homepage anytime If a member notifies our Customer Center or Personal Information Manager in writing, by telephone, fax or e-mail, they will promptly take care of your request.
C. If a member requests correction of personal information, the relevant personal information will not be used or provided until correction has been made.
6. Withdrawal of Consent to Collection, Use and Provision of Personal Information (Cancellation of Membership)
A. A member may at anytime withdraw his/her consent to our collection, use, and provision of personal information, made at subscription.
B. A member may withdraw his/her consent by requesting cancellation in writing to Customer Service. All necessary measures will be promptly taken to delete the personal information of the requesting member.
C. We will take necessary measures to handle withdrawal of consents to collection of personal information in the same way and procedure as for the collection of personal information.
7. Term of Retention and Use of Personal Information
A. In the event we collect personal information of a member, we will retain such information until the termination of the use contract pursuant to "Polic”. Upon termination, the Company will delete all personal information relating to the member without delay. Nevertheless, personal information will be maintained in the following cases:
1) Transaction records and minimum basic information required to be retained during the period provided in the laws, including the commercial code.
2) If the pre-notified retention period of the personal information has not yet expired and, if the individual member has consented to the maintenance, during the contracted period.
3) In the following cases, for the specified time:
- Records regarding withdrawal of agreement or subscription: 5 years
- Records regarding payment settlement and supply of goods: 5 years
- Records regarding processing of customer disputes and complaints: 3 years
B. If a member requests access to his/her personal information that we retain with the consent of such member, we will immediately take measure to allow the member to access and check such information.
8. Provision and Sharing of Personal Information
A. We will use the members’ personal information only for the purposes and within the scope of use identified above and generally will not provide such information to any third party.
B. Nevertheless, we may provide or use personal information upon consent from the members through due process in the following event:
-Sale, merger and acquisition: In the event the rights and obligations of the service provider are assigned or transferred, such assignment or transfer will be notified in advance and the members will be given an option to withdraw their consent regarding the personal information.
C. The following exceptions shall apply:
1) In the event special provisions under the relevant laws prescribe otherwise
2) In the event it is necessary for settlement of payment upon the provision of services.
3) In the event a transaction is consummated through our services, in which case, relevant information may be provided to the parties to the transaction as necessary to facilitate communication, transaction and delivery.
4) In the event personal information is provided in a form not revealing the identity of the individuals, for purposes of statistics, academic research and marketing survey.
9. Safeguards to Protect Personal Information
A. Technical Measures
In handling personal information of the members, we take the following technical precautions to ensure safety from loss, theft, unauthorized disclosure, alteration, or damage.
1) Installment of high-tech security system
The personal information of the members is protected by passwords, and important data is protected through a separate security system using encryption of files or transmission data or file locking. To prevent disclosure of personal information of members as a result of hacking, we have a double intrusion detection and firewall system, and monitor the system 24 hours a day.
2) SSL Security System
The information inputted upon registration will be encrypted by SSL (Secure Socket Layer) Protocol on the Netscape Commerce Server and then transmitted to us.
B. Managerial measures
1) We limit the number of people who handle personal information to the minimum level necessary and restrict their access to personal information to only that which is related to their job. The limited people are as follows:
- The person who directly markets to members;
- The Personal Information Manager and those handling personal information management; and
- The person whose job responsibilities inevitably require the handling of personal information.
2) We have people who handle personal information to acquire new security technology and regularly educate them on personal information protection and maintenance, to promote our goal of maintaining the highest security standards.
3) We have all employees sign a confidentiality agreement to prevent unauthorized disclosure and regularly check the performance and compliance with our personal information protection policy.
4) The transition of duties of an employee handling personal information will be carried out in a secured setting, and we strictly enforce accountability for personal information accidents after employment and resignation or retirement.
10. Limitation of Liability on Links to Other Web Sites
We can provide members with links to other web sites or information. In such cases, we have no control over such other web sites and information, and we disclaim any liability or guarantee regarding the services or usefulness of the information. If a member logs on to another web site through the link provided by us, the member should review the policies of such web site.
11. What User Should Look out for to Protection One’s Personal Information
A. The personal information of the members is protected by passwords. Members should not disclose their password and are responsible for any disclosure by himself or herself. We never ask for the password through telephone or e-mails, so if you receive such an inquiry, please report to our Customer Center or the Personal Information Manager.
B. After using our services, the members should log out and close the web browser. This is to protect the member’s personal information or communication from being disclosed to others in the event that the member shares a computer with others, or uses a computer at public places such as Internet Cafes, PC rooms or libraries.
C. To prevent any unintended accidents, a member should keep his or her personal information up-to-date. The member is responsible for any accidents resulting from his or her provision of incorrect information. Furthermore, a member may lose his or her membership and be subject to criminal sections if he or she uses others’ personal information or enters false information.
12. Restrictions on Transmission of Advertising Information
A. We do not send for-profit, advertising information in case the member expresses his/her desire not to receive such materials.
B. If a member has consented to the receipt of advertising e-mails and shopping letters, we provide the following in the e-mail title and the main text for the members to easily see.
- In the title: "Advertisement” may not be indicated in the title, but important information will be entered in the main text.
- In the main text: Name, e-mail address, telephone number and address of the transmitter, to whom the members can express their intent to reject such mailing, and instruction on how to make such rejection, as well as the time and content of the members’ consent.
C. In the event of transmitting for-profit advertising information by means of fax, mobile text massages, or a means other than e-mails, the text "advertisement” must be indicated in the beginning of the message and the contact information of the transmitter must be given.
D. A member may at anytime express his/her intent to reject the receiving of for-profit advising information, upon which we immediate stop the transmission and notify the member of such stoppage.
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